This privacy policy sets out how Inishowen Development Partnership(IDP) uses and protects any information that you provide to us. Inishowen Development Partnership is committed to offering the best support and services possible to our clients. Inishowen Development Partnership is committed to ensuring that your information is kept safe. Any personal information you provide will only be used in accordance with this policy.

This policy explains:

• What information we may collect about you
• How we may use that information
• Our use of cookies to improve the use of our website
• Information about how we keep your personal information secure, how long we maintain it for and your rights to be able to access it

If you have any queries about this policy, please use the contact information at the bottom of this document to get in touch. Inishowen Development Partnership may change or update this policy occasionally. Any changes will be made available through an update to this document on our website.

What information may we collect?

Some of the information we require is personal data such as your name and address, your phone number, your economic status, gender and age band etc. We need this in order to be able to contact you, to deliver a tailored service, and to know about the people who are engaging with SICAP. We will also be asking for your Personal Public Service Number (PPSN). This is voluntary and you do not have to provide it. The PPSN will help us and Pobal to track your progress over time, which will allow programme outcomes to be assessed.

We may also be asking you for sensitive personal data. All sensitive data is voluntary and you do not have to provide this. Sensitive information is your ethnic/cultural background and/or if you have a disability. It is asked because it gives us more detail on which people are using SICAP and the extent to which different groups are receiving supports, and so we can monitor equality of access.

What do we do with that information?

The information we record about you is used for five main purposes:

1. To establish if you are eligible for our programmes.
2. To review how we assisted you so we can provide you with the best possible tailored supports.
3. To share your name and contact details with other service providers (e.g. ETB, Citizen Information Centre, Local Employment Service), as agreed with you in your Personal Action Plan, so we can make referrals and appointments on your behalf.
4. To produce statistics which will help us plan and improve our services; so we can provide our funders with aggregated data to assist them in providing a better national service.
5. Your data may be reviewed from time to time as part of a programme audit.

Third parties

Pobal, research bodies and/or agents of the Department may contact people who have registered with our SICAP programme to get feedback about their experiences and to help them to evaluate SICAP. Only clients who have given their consent will be contacted. If you agree to be contacted, your contact details will be given to Pobal, research bodies and/or agents of the Department

Inishowen Development Partnership will record my personal information in order to deliver and audit the programme. This may include referring me to another organisation or agency to provide a relevant service, which could involve passing on my contact details

Sensitive and personal information

Data Protection law recognises that certain categories of personal information are more sensitive such as health information, race, religious beliefs and political opinions. All sensitive data is voluntary and you do not have to provide this. Sensitive information is your ethnic/cultural background and/or if you have a disability. It is asked because it gives us more detail on which people are using SICAP and the extent to which different groups are receiving supports, and so we can monitor equality of access.

Cookies

Cookies are small pieces of information which are issued to your computer or any similar device you use to access the internet e.g. smart phone, tablet or other mobile device. These cookies sometimes track information about your use of a website. A number of cookies last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to a website and will last for longer. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org.

Some features on Inishowen Development Partnership’s webpage www.inishowen.com will not function if you do not allow cookies. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with our use of cookies. If you are not happy, then you should either not use this site, or you should delete our cookies once you have visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “In Private” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

Compliance Cookie – This allows us to know whether or not you have given consent to the use of cookies and therefore do not need to be presented with this consent request message again.

Session Cookies – These store temporary information to enable site functionality. They are automatically deleted when you close your browser.

Functional Cookies – These are used for core site functionality.

Google Analytics tracking – These are used to collect information about how you use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where they have come to the site from and the pages they visited.

Links to other websites

Occasionally, Inishowen Development Partnership may contain links to other websites of interest. Once you have left inishowen.com, please note that Inishowen Development Partnership does not have any control over that external website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites as they are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Children’s Privacy

Inishowen Development Partnership will only engage with anyone under the age of 18 (“Children”), through their parent or guardian. Guardians have the right to request access to their child’s Personal Data or request deletion of the child’s Personal Data. A guardian can contact Inishowen Development Partnership directly to arrange for access to, change or deletion of Personal Data of their child by getting in touch with the contact details at the end of this document.

Maintaining your personal information

For active clients, we store your personal information such that for any subsequent programmes we are able to link them back to a single unique record that we hold for you on our system.

Your Rights

Inishowen Development Partnership aims to take all reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold on you and if you want it to be removed from our systems, please contact us in writing by post or email to the contact details below. Please note that we may ask you to verify your identity before responding to such requests.

Contact details

Please get in touch with us if you have any questions about our Privacy Policy, and in particular, if you would like to speak to someone further on the way we process information for our legitimate organisational interests.

All personal information requests will be reviewed by Joint CEO at Inishowen Development Partnership, Ms. Shauna McClenaghan

Contact options as follows:

By email – enquiries@inishowen.ie
By phone: 00353749362218
By mail: Inishowen Development Partnership, St. Mary’s Road, Buncrana, Co. Donegal F93PW61